Crisis management is a topic that has come up in several forms on my blog before. We've talked about using great customer service to avert disaster, how to properly deal with debtors, building rainy-day funds, and even creating time buffers. All of these are important skills to have should a crisis arise. But there are always more skills to learn on this subject, which is why we're discussing it again....

Every second of every day, the world around us is changing at what can only be described as an alarming rate. In the world of technology, for example, the common household items of today were the stuff of science fiction only a decade or two ago. Don't believe me? Look at the prevalence of touchscreen interfaces, tablet computers, and smartphones. Now go watch a few episodes of Star Trek: The...

There are few things more annoying than sitting down to dinner or drinks with friends, only for your phone to ring with an unsolicited sales call. We've all received these calls from time to time (in some cases far more often, in the days before the Do Not Call list getting several calls a day was not unheard of), so we're all familiar with how aggravating it can be to...

Social media is the fastest growing form of marketing in the world today, and for good reason. Over the past two decades the Internet has spread like wildfire, from the old 14.4k dial-up modem days to today, where high speed Internet access is available to most of the planet via the touch of a button on a cellular phone. And with the spread of the Internet has come more and...

This should really be a no-brainer. The key to making any business successful is sustainability. Having a successful launch and making a ton of money at the onset is great. But nothing lasts forever, except perhaps diamonds if you ask Sir Ian Fleming, who incidentally was never officially Knighted, a fact I just found out now while researching this article. Anyway, back on track. That initial run of business (and resulting...