First of all, let us start off by saying a very happy Independence Day to all of our American friends and readers out there! Hopefully you're all out enjoying the fine July weather, a barbecue, and some of the excellent fireworks that we discussed on Monday (and hopefully learning a lesson or two from them, even if the concept is a bit out there). For those of you that have taken...

It’s no hardship to say something like “it is important to be honest when dealing with your customers and clients.” That’s not a controversial statement because it is, of course, quite true – other than shady businesses that deal in deception, like card sharks or Wall Street bankers, most of the best business opportunities arise from referrals and repeat customers, of which you will receive zero if you begin treating...