The Carrot and The Stick
The concept of the carrot and the stick is something that most people should be familiar with. The earliest recorded use of the phrase was in December 1948 in The Economist magazine. The concept is drawn from the...
The Customer (Isn’t Always Right)
I'm sure everyone reading this is familiar with the 19th century expression, "The customer is always right." I'm sure many of you have even used it at one point or another. The idea was actually fairly innovative for...